Smarteeva deploys MFT Gateway for secure communications with the FDA

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Smarteeva deploys MFT Gateway for secure communications with the FDA


Smarteeva Software, Inc |




Smarteeva is the leading Post Market Surveillance Suite for the Medical Device Industry. Founded in 2017 in Santa Barbara USA by Medical Device industry veterans, Smarteeva started with the goal of making life easier for its partners in the healthcare and life science industries. Its Enterprise Asset Management and Buy Side Contract Financial Management for the healthcare industry soon led to the implementation of its Complaint Handling and Adverse Event Reporting solutions, based on its background in the Medical Device Industry.


Smarteeva required an AS2 gateway to securely exchange messages particularly with the Food and Drug Administration (FDA) US, on behalf of its customers. Utilizing the secure SalesForce platform for its systems, Smarteeva required a scalable solution, able to support its growth and to be easily integrated.

“MFT Gateway was exactly what we were looking for, an easy to manage, scalable and secure solution to send AS2 messages. Asankha and his team were extremely helpful and helped us migrate our existing solution and all customers into a new Serverless environment. Additionally, they listened to our needs and provided enhancements to their platform to further automate our support operations”

Plarent Ymeri | CEO

Smarteeva Software, Inc


Smarteeva selected the MFT Gateway based on its ability to integrate with the SalesForce platform through the SalesForce S3 API.


Smarteeva requested Aayu Technologies to deploy the MFT Gateway solution into an isolated Amazon Web Services (AWS) account under its control. This allowed Smarteeva to be in full control and ownership of all data being exchanged and stored, to meet the regulatory requirements. The deployment also allowed customizations required by Smarteeva, specifically to use on-rest encryption of files on S3 storage, and use of a dedicated Virtual Private Cloud (VPC) for outbound messages, utilizing a static IP. For integration with its internal systems, Smarteeva uses the REST APIs and Webhooks of the MFT Gateway along with the AWS S3 integration. The system was moved into production from August 2021.